Billing

Return & Refund Policy

Last updated May 2026

DoorBrief is a SaaS subscription. This policy explains how billing, cancellations, and refunds work.

On this page (4)

Subscription billing

Billing is handled through Stripe. Charges appear on your statement as DOORBRIEF.

Refunds

New accounts may receive a 30-day pro-rated refund.

Cancellation

Multi-Property plans require 30 days’ notice to cancel.

Contact

Billing questions: [email protected]

General support: [email protected]

DoorBrief Operations LLC · 1201 North Market St, Suite 1400, Wilmington, DE 19801, United States