DoorBrief
PROPERTY MAINTENANCE BRIEFS

Know what needs fixing before the day gets away from you.

DoorBrief turns a tenant message, a few photos, and unit context into one clear repair brief your team can review before the next step.

Create your workspace See the repair-brief flow
  • Unit context
  • Manager-reviewed
  • Vendor-ready
Property manager reviewing a repair brief in an apartment entryway
SAMPLE REPAIR BRIEF
14 Maple Row · Unit 2B
Slow leak under kitchen sink
Trade
Plumbing
Urgency
Within 24h
Manager review before send
How it works

From tenant message to repair brief

Every request follows the same short path, so nobody has to reread a thread to know what's going on.

DoorBrief turning a tenant message and photo into a structured repair brief
  1. 01
    Message

    Tenant texts, emails, or uses the request form with photos.

  2. 02
    Unit context

    Address, unit, tenant, and repair history are added to the brief.

  3. 03
    Brief

    A plain-language summary with urgency and missing details.

  4. 04
    Work order

    A vendor-ready scope, access notes, and approvals.

  5. 05
    Update

    A tenant update draft you review before it goes out.

The brief

What every DoorBrief includes

Six things, every time. Short enough to read on a phone between showings.

DoorBrief repair brief showing unit, missing detail, urgency, vendor-ready work order, and manager review
Unit and property

14 Maple Row · Unit 2B · Ana R.

Plain-language issue summary

Slow leak under kitchen sink, puddle forming.

Missing details

Shutoff valve checked? Photo of pipe joint?

Urgency

Within 24 hours — not an emergency.

Vendor-ready work order

Plumbing · access Tue 2–5pm · approved to $350.

Tenant update draft

“Thanks Ana — a plumber is booked for Tuesday afternoon.”

Who it's for

Built for the people between tenant and vendor

Property manager

Opens the Daily Door Brief at 8am and sees which doors need a decision today.

Needs review
Maintenance coordinator

Uses Vendor Fit and the Work Order Brief to dispatch without retyping the tenant's message.

Vendor-ready
Owner

Reviews an Owner Approval Brief with the repair details and photos attached.

Owner review
Address Pattern Watch

Address Pattern Watch, without the noise

Repeat issues surface by unit and address — only when they actually repeat.

DoorBrief Address Pattern Watch showing recurring repairs by unit with resolved statuses
Kitchen sink leak
14 Maple Row · 2B
3 in 90 days
Heat not reaching bedroom
220 Linden Ave · 4A
2 this winter
Gas smell reported
9 Harbor Ct · 1
Emergency
Bathroom fan
88 Birch St · 3C
Resolved
Trust

Managers review before dispatching or sending.

DoorBrief drafts repair briefs, work orders, and tenant updates. Your team approves what goes out.
No automatic vendor dispatch.
No automatic tenant communication.
Tenant Update Drafts never send without review.
Unit Repair History and Reports keep a clear record per door.
FAQ

Quick answers.

Turn the next tenant message into a clear repair brief.

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